| Masterclass A/B/C/D/E/F/G/H On invitation only by ICT Media & CIO Platform Nederland |
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| 12:00-13:00 |
REGISTRATION & WELCOME |
| 13:00-14:30 |
EXCLUSIVE MASTERCLASS SESSION |
| Session A: |
Why?, the Value of scenario's and how to use them |
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This years Master Classes will address the need for Scenario Planning. During the series Master Classes we will start to work with the concept of scenario planning by selecting the key factors per variable theme. During Session A we will explain the Why, the Value of scenario's and the How. All involved Experts/Authorities/Core Teachers and Hosts of also sessions B/C/D/E/F/G will be invited to join Session A. After Session A, the whole group of attending CIO's will than split-up into several groups attending the several/parallel Sessions B/C/D/E/F/G. The organisation (CIO PN/ICT Media) will provide scripts per session. The Scripts will contains the context/content and the base-line driver per variable. After the presentations all attendees will start to work on defining the five key factors (2nd line driver) and describe the 4 mini scenario's. |
| Host: |
CIO Platform Nederland |
| CIO intro: |
Peter Branger, Director Information Management House of Representatives NL |
| Expert / Authority: |
Michael Steinbach, CEO Equens |
| Core Teacher: |
Jair van der Lijn, Senior researcher Clingendael |
| Scenario planner: |
Timber Haaker, Principal Advisor, Novay |
| Gate keeper: |
Ronald Verbeek, Director CIO Platform Nederland |
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| 14:30-15:00 |
BREAK |
| 15:00-17:30 |
EXCLUSIVE MASTERCLASS SESSIONS |
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| Session B: |
Government (Regulations) |
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Content Focus: Privacy Regulations
CIO Perspective: What's the impact on Information ManagementStory-line: What will happen with Information as such and Social Business (Social Media) if Privacy Regulations have to deal with Governmental policies/influences in the range from 0 to 100%. One of your CIO Peers, Several Experts/Authorities/Core Teachers will provide some in-depth insights or status quo or vision on this topic. |
| Host: |
Bas Telgenkamp, Director Technolgy Accenture |
| CIO intro: |
Bart Luijten, CIO Corporate Functions & Corporate Technology Philips |
Expert / Authority:
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Jeroen Terstegge, Executive Director of PrivaSense and Chairman of the Privacy Committee of VNO-NCW / MKB Nederland |
| Core teacher : |
Paul Daugherty, CTO Accenture (US) |
| Scenario planner: |
Maarten Wegdam, Managing Advisor Novay |
Gate keerper:
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Ronald Verbeek, Director CIO Platform Nederland
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| Session C: |
Economics |
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Content Focus: Growth
CIO Perspective: What's the impact on Capex-Opex IT/CIO?
Story-line: What will happen with your Capex-Opex if the impact on Macro Economics will show Growth predictability (from -100% to 100% ) One of your CIO Peers, Several Experts/Authorities/Core Teachers will provide some in-depth insights or status quo or vision on this topic. |
| Host: |
Nico Boot, Partner KPMG |
| CIO intro: |
Pieter Buiten, Director IT services & infrastructure CBS |
| Expert / Authority: |
Eric Bartelsman, Prof. of Economics VU |
| Core teacher: |
William Koot, Partner KPMG Management Consulting & Head of CIO Advisory Europe
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| Scenario planner: |
Timber Haaker, Principal Adviser Novay |
| Gate keeper: |
Foppe Vogd, Program Director, CIO Platform Nederland |
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| Session D: |
People |
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Content Focus: Workforce (ZZP)
CIO Perspective: What's the impact on ICT Staff?
Story-line: What will happen with your ICT department (matrix, staff, structure) if the impact on Workforce will show a predictability zzp's from 0% to 100%. One of your CIO Peers, Several Experts/Authorities/Core Teachers will provide some in-depth insights or status quo or vision on this topic. |
| Host: |
Danielle Schuur, Chief Client Officer KPN Corporate Market
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| CIO intro: |
Robbert-Jan Stegeman, CIO Alliander |
Expert / Authority:
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Steven Dhondt, Professor K.U. Leuven & Senior researcher TNO (BE) |
| Core teacher: |
Paul Slot, Directeur IT Operations KPN |
| Scenario planner: |
Wolfgang Ebbers, Principal advisor Novay |
| Gate keeper: |
Arnoud van Gemeren, Editor in Chief Outsource Magazine & TITM |
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| Session E: |
Positioning |
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Content Focus: Board structure / Roll
CIO Perspective: What's the impact on the CIO Function?
Story-line:Less than 2% of boards of directors include the CIO, according to research by PwC's Center for Board Governance. And yet this same body of research uncovers a large and growing "IT governance gap" associated with a combination of growing importance of IT to the enterprise on the one hand and poor understand by directors of the complex IT environment. PwC has developed a user-friendly guide targeting directors to help them "sleep at night" regarding their IT governance role. CIOs would do well to understand why directors are losing sleep over IT and the likelihood of a more engaged board in the future.
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| Host: |
Ragnar van der Valk, Director Consulting PwC |
| CIO intro: |
Ton van Rhijn, Director ICT CZ |
Expert / Authority:
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Lieuwe Visscher, Board member TVA (Thames Valley Associates) |
| Core teacher: |
Bo Parker, MD Center for Technology and Innovation (US) |
| Scenario planner: |
Marc Lankhorst, Principal advisor Novay
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| Gate keeper: |
Jorick van der Vlies, Project Manager ICT Media |
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| Session F: |
Technology |
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Content Focus: Internal/external positioning total ICT
CIO Perspective: What's the impact on ownership by IT/CIO?
Story-line: What will happen with the ownership if the impact by Technology will show shifts on internal/external ( 0% or 100% ) One of your CIO Peers, Several Experts/Authorities/Core Teachers will provide some in-depth insights or status quo or vision on this topic. |
| Host: |
Jerry Boezel, Managing Director T-Systems |
| CIO intro: |
Ton van Dijk, CIO Royal Vopak |
Expert / Authority:
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Olaf Schnapauff, Director, Cloud Platforms and Infrastructure
Global Architecture T-Systems
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| Core teacher: |
Derval Kennedy MSc (Mgt.), PMP, BA. Head of Business DevelopmentInnovation Value Institute |
| Scenario planner: |
Paul Oude Luttighuis, Principal Advisor Novay |
| Gate keeper: |
Sytse van der Schaaf, Editor in Chief it-executive.nl |
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Session G
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Risk& Reputation |
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Content Focus: IT risks can affect the entirety of your business, not just the technology parts.
CIO Perspective: What's the impact on your IT and your brand?
Story-line: Business leaders usually have a good understanding of the value of their organization's reputation. A strong reputation generates stakeholder trust. If a company is trusted, customers will buy and recommend its products; prospective investors and employees will want to become part of it; and communities will welcome its operations. The unfortunate reality, however, is that corporate reputations are increasingly difficult to manage in the digital era, and can be easily sullied by any number of factors—among them IT failures. With social media sites such as Facebook and Twitter boasting over 950 million and 500 million users respectively, there is now a highly visible and immediate alternative to a company's own communications regarding its reputation. In response, more organizations have introduced reputational risk as a distinct category within their enterprise risk management frameworks. IBM research finds that companies have begun to pay closer attention to the links between IT failures and reputational damage. It looks at how executives are attempting to protect their brands from what could arguably be called "a preventable glitch". Based on this study of 427 senior executives worldwide, three principal forces drive corporate reputations: provision of a best-in-class product or service, customer engagement and trusted-partner status. Considering how companies are becoming increasingly dependent on technology to fulfil all three—to say nothing of running the business—the consensus is clear: IT risk can imperil companies' productivity, damage customer relations and ultimately erode trust. |
| Host: |
Piet Bil GM Global technology Services IBM |
| CIO intro: |
Michel Alsemgeest, VP IMO Sales KLM
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Expert / Authority:
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Chris Parker, CEO CoolExperience, author bestseller ‘CIO Survival Guide’. Former CIO LeasePlan Corp. |
| Core teacher: |
Jeanette Horan, VP & Group CIO IBM (US) & Julian Meyrick, Director Security Services Europe IBM (UK)
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| Scenario planner: |
Charles Koning, Business Development Manager Novay
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| Gate keeper: |
Rob Beijleveld, CEO ICT Media & Publisher CIO Magazine
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| Session H: |
Governance |
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Decisions at the speed of right
Information is the driver of intelligence, and increasingly of innovation, in organizations today. Doing more with information, especially putting customer information to work improving how the organization interacts with customers, is central to many CIOs' plans. But what you can do with customer information has constrains such as regulations, consumer expectations and organizational boundaries. In this session James Taylor will discuss the changing role of customer information in modern organizations. James will discuss the differences between data, information and insight as well as the different ways insight can be applied. He will lead the group through a discussion of the different kinds of decisions that can be influenced by insight derived from information and will outline the pros and cons of different approaches. Big data, internal and external data, data mining and predictive analytics will all be discussed to give CIOs a rich context for discussing the role of information in their future. Next Edwin Peters will share how CIO's can take the lead in transforming information into value for your company and hosting decisions at the speed of right. Edwin will show best practices and share opportunities and challenges in a big data world. |
| Host: |
Karel Kinders, Managing Director SAS Institute |
| CIO intro: |
Dave Ubachs, CIO Procter & Gamble
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| Expert / Authority: |
James Taylor, CEO Decision Management Solutions (US) |
| Core teacher: |
Edwin Peters, Manager Technology Solutions SAS Institute |
| Gate Keeper: |
Hotze Zijlstra, Editor in Chief CIO Magazine |
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|
| 17:30-18:00 |
CENTRAL RECAP |
| By: |
Wrap-up by Novay & CIO PN |
| And by: |
'One to think about' by Daan Roosegaarde, CEO Studio Roosegaarde |
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| 18:00-19:00 |
RECEPTION & WELCOME CIO VIP DINER GUESTS |
| 19:00-22:30 |
CIO VIP DINER |
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Auction CharITy |
| Special Keynote: |
unrevealed |
| Entertainment: |
Nina Ebbenhout Kwartet |
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|
| 22:30-23:30 |
AFTER DINER PARTY |
| Entertainment: |
Edsilia Rombley |
| Offered by: |
Wipro Technologies |
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|
| 23:30-01:00 |
CIO CAFE |
| Entertainment: |
Bart Brandjes: The true sensation of TVOH |
| Offered by: |
Levi9 |
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NOVEMBER 13th 2012; DAY PROGRAM CIO DAY 2012
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| 07:30-08:30 |
BREAKFAST FOR OVERNIGHT STAY GUESTS |
| 08:30-09:15 |
REGISTRATION & WELCOME |
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Welcoming reception with drinks opening partner piazza |
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| 09:15-10:45 |
PLENARY MORNING PROGRAM |
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In conjunction with the grand theme of this year's CIODAY, 'The Past is the Future!', we will also address last years I5 again. Information, Intelligence, Inspiration, Innovation and Interaction are still important elements to focuss on and are therefor intergrated in the program! |
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| Opening: |
Opening of the CIO Day 2012 |
| By: |
Chairman of the day Bas van Werven, TV-personality & Peter van Kralingen, Tripodie Managementadvies & Rob Beijleveld, Host
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Welcome |
| By: |
René Steenvoorden Chairman of CIO Platform Nederland |
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Covenant:
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Status Energy Efficiency Covenant by CIOs |
By:
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Ronald Verbeek, Director CIO Platform Nederland |
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| Keynote: |
"What's up? That's up!" |
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Recap of the outcome of the Master Classes during the pre-conference program held on 12/11. |
| By: |
Timber Haaker, Principal Advisor Novay |
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| Keynote: |
(Interaction) Connected World: The $4.2 Trillion Opportunity - The Internet Economy in the G-20. |
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BCG's key note would be based on the most comprehensive study ever published on the global impact of the Internet, accounting for 90 percent of global GDP. Internet economy in the G-20 nations is expected to grow at a rate of more than 10 percent a year for the next five years. It will reach $4.2 trillion by 2016, when if it were a national economy, it would rank in the world's top five. David Dean will take a look at the Internet's impact on consumers and companies in the G-20 and set out the approach for creating digital advantage. They will discuss how the centre of gravity is shifting to emerging markets and to mobile platforms and how businesses that embrace the Internet grow faster than those who do not. They will also show the extent to which the Internet has become embedded in the daily lives of connected consumers. Companies around the world that embrace the Internet are significantly more successful than those that do not. No one can afford to sit on the sidelines as the scale and speed of Internet-driven change accelerates over the next five years. The impact for CIOs is significant already today and will increase in the years to come. |
| By: |
David Dean, Senior Partner & Managing Director BCG & Member of BCG's digital economy leadership team, former global Leader of BCG's TMT Practice, and co-leader of BCG's Cloud Computing Initiative. (DE) |
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| Keynote: |
(Innovation) IBM's Transformation Journey: Enabling growth and productivity through innovation and IT |
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Jeanette Horan, IBM's CIO explains IBM's transformation journey starting from the year 2000, when IBM entered a new decade anticipating several strategic shifts. Convinced that the world was changing, the company took action to take advantage of those changes -- shifting to high-value technology solutions, moving from vertical functional processes to common global processes and governance; moving to a values based culture, lowering the center of gravity for decision-making and maintaining a consistent set of processes, controls, and systems for continuous productivity improvement. |
| By: |
Jeanette Horan, VP & Global CIO IBM (US) |
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| Keynote: |
(Inspiration / Innovation) Google: Work the Way You Live |
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The Cloud revolutionised the way people work together and underpins the day-to-day operations of companies of all sizes in every industry. But with so many clouds, rapid consumerisation of IT and fast-paced innovation in the technology space, how do you ensure your employees remain empowered and work efficiently. The businesses of the future will need to be designed for teams and built for the web in order to create new value and drive innovation.
- What to expect from tomorrow's IT services, and how to prepare your business for them today
- What the consumerisation of IT means for your workforce and business and how to empower employees to use the tools and services they are comfortable with to drive business growth and
collaborate across time, space and devices
Why tomorrow's successful businesses enable people to work the way they live. |
| By: |
Amit Singh, VP Google Enterprise (US) |
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Highly ranked in The 50 Most Powerful People in Enterprise Tech (by Business Insider) |
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|
| 10:45-11:15 |
BREAK |
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| 11:15-12:15 |
BREAK OUT SESSION PART I (details at bottom of this page) |
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Special menu of sessions hosted by the Partners and customers (cases) |
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CIO session by Procter & Gamble
CIO session by NIBC Bank NV
Expert session by Imtech, Vodafone, Cisco
Expert session by Accenture
Roundtable session by Orange Business Services
Roundtable session by IBM
Roundtable session by T-systems
Roundtable session by KPN
Roundtable session by BT
Roundtable session by KPMG
Roundtable session by SAS
Roundtable session by Cognizant
Roundtable session by Quint Wellington Redwood
Roundtable session by TATA Consultancy Services
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Roundtable sessions are on invitation only |
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|
| 12:15-13:30 |
LUNCH BREAK |
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| 13:30-14:30 |
BREAK OUT SESSIONS PART II (details at bottom of this page) |
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Special menu of sessions hosted by the Partners and customers (cases) |
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CIO session by Knab.nl
CIO session by PostNL
Expert session by Quint Wellington Redwood
Expert session by Google & VDAB
Roundtable session by Cisco
Roundtable session by Schneider Electric
Roundtable session by CSC
Roundtable session by Pegasystems
Roundtable session by Trend Micro
Roundtable session by Every Angle
Roundtable session by Interxion
Roundtable session by Brunel (Dutch spoken)
Roundtable session by EuroCIO
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Roundtable sessions are on invitation only |
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|
| 14:30-15:00 |
BREAK |
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| 15:00-16:00 |
BREAK OUT SESSIONS PART III (details at bottom of this page) |
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Special menu of sessions hosted by the Partners and customers (cases) |
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CIO session by tbc.
CIO session (debate) by Het Rijk
Expert session by HCL
Expert session by Microsoft
Roundtable session by Novay
Roundtable session by Vodafone
Roundtable session by PwC
Roundtable session by Intel & Cisco
Roundtable session by Infosys
Roundtable session by NetApp
Roundtable session by Bearingpoint
Roundtable session by Deloitte & CIO Magazine
Roundtable session by Energy Efficiency Covenant Group
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Roundtable sessions are on invitation only |
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|
| 16:00-16:15 |
BREAK |
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16:30-17:45
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PLENARY AFTERNOON PROGRAM |
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| Keynote: |
(Information / Intelligence) Agile, Analytic, Adaptive– The Enterprise of the Future. |
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A faster pace of change requires a more agile business. The rise of big data and the need to take advantage of new data sources require a more analytical enterprise. Uncertainty and the potential for macro change require a more adaptive organization. Traditional approaches to information systems struggle on all three counts - operational systems are hard to change, analytical systems are kept separate from operations and enterprise systems don't learn or adapt. It's time for a new class of systems, Decision Management Systems, that can be added to existing portfolios to enable an agile, analytic and adaptive organization. In this keynote session, James Taylor will make the case for Decision Management Systems and present the key principles and technologies that underpin them. |
| By: |
James Taylor, CEO Decision Management Solutions (US) |
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| Keynote: |
(Innovation) IT Futures and the Road to Innovation.
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The increasing speed of business and the abundance of technology options have dramatically changed today's business and IT environment. This creates a leadership choice for today's CIO – "Career is over" or "Chief Innovation Officer". This presentation first spotlights IT futures and how the collision of mega trends such as Digital Transformations, Sustainability and Mass Collaboration are creating unique opportunities for shared value creation. The discussion will then extend to approaches which measure and help improve the business of IT for CIOs with the presentation concluding with some stepping stones to innovation improvement based on the IVI's IT Capability Maturity Framework. The presentation discusses how focussing on improving IT capability can increase business agility, responsiveness and productivity. In particular the presentation will share a case study of how Intel IT embraced the consumerization of IT by letting employees use their own smartphones and tablets as companion devices to their primary device, a mobile business. |
| By: |
Prof. Martin Curley, Vice President Intel Corp. & Director Intel Labs Europe & Professor of Technology and Business Innovation at NUI Maynooth & co-Director of IVI (Innovation Value Institute) (IE)
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| Keynote: |
(Interaction) Employees as key pillar for transformation |
| By: |
Carla Mahieu , Executive Vice President & Global HR Head of Aegon
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| Keynote: |
(Inspriration) IT in the Unknown Economy! |
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Alignment is declining and will cease to exist. IT in the Boardroom will emerge. Complexity is hidden in the box, in the infrastructure. Converge! The distance of the customer to the sector becomes smaller. We are maturing. Partnerships where both the vendor and customer are smiling. The magic word is ‘use’ and not ‘tooling’. IT is everywhere and therefor less of a subject. Hammer and Champy (1993) and Nicolas Carr (2003) were ahead of their time. All that’s left is convincing Robbie. |
| By: |
Daan Quakernaat , Internet Goeroe & author bestseller 'Ga toch Kathedralen bouwen! |
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| Award: |
CIO of the Year Award |
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HRH Prince Bernhard van Oranje |
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| 17:45-19:15 |
RECEPTION |
| 19:15-19:30 |
END OF THE CIO DAY 2012 |
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BREAK OUT PROGRAM |
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CIO SESSION BY PROCTER & GAMBLE
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| Title: |
CIO as business leader |
| Theme: |
With the increasing importance of IT, information and the internet for the core business objectives of any organisation, how does the role of CIO need to change and adapt? What are the requirements of a Business Leader CIO? Does this mean that we stop being IT professionals?
Some of the topics we will touch on in this session:
* What does it mean to run IT as a business
* Making the business case for IT investment by moving from Total Cost of Ownership to Total Benefits of Operation
* The power of marketing & branding your IT solutions
* What is the impact on the leadership team of the CIO?
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| Speaker: |
Dave Ubachs (UK), CIO Procter & Gamble (P&G) |
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CIO SESSION BY NIBC BANK NV
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| Title: |
What makes us tick? |
| Theme: |
How do you explain to each other what drives the other. What do I need to be successful? What happens if something seemingly simple seems to have an extreme influence on the business processes, the business and image of, in this case, a bank. How do you convey this? Is it even possible to convey it? Isn’t it better to just keep doing it yourself or do both provide the necessary transparency which realizes confidence and continuity. Should the supplier be the very best in a specific area where you start or is it possible to build on a close cooperation and share your joys and tears. Does a supplier dare to invest in this? Where does he get his security and business model from then? What Ticks? |
| Speakers: |
Marco Witteveen, COO NIBC Bank NV & Paul Cornelisse, Directeur Cegeka Outsourcing
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EXPERT SESSION BY IMTECH, CISCO & VODAFONE |
Title:
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Bring iT – Secure Mobile working for Everyone |
| Theme: |
Nowadays employees want to have direct and secure access to the corporate network with their own smartphone or tablet. They want to have access to mail and other business applications everywhere at any time. As an organization you can't ignore this anymore. You want your employees to be as productive as possible and also be an attractive employer by enabling them to combine work and private life in an optimal way. However securing your business data and access outside the traditional office walls is key. Next to that you want to be in control of the costs!
Bring Your Own Device (BYOD) provides many benefits across the organization, especially if you look at it from the point of view of HR, finance and general management. Join the discussion and find out in what way your organisation can profit from BYOD. |
| Speakers: |
Remko Cijffers, Line of Business Manager Security Imtech ICT CS, Koen Wezenberg, Head of Corporate and VGE sales Vodafone |
Host:
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Jurgen Hoogeveen, Commercieel Directeur, Imtech ICT
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EXPERT SESSION BY ACCENTURE
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| Title: |
Analytics in a Big Data World: Delivering the Potential Value in (Big) Data with Analytics |
| Theme: |
Analytics is widely recognized as a capability that can discover value opportunities for an organization, but how do businesses realize that opportunity? Drawing lessons from the most successful, analytically sophisticated companies, we will discuss how the potential of "Big Data" can be, and has been unlocked with analytics. Too often analytics projects fail in the operationalization of insight, unable to create the organizational agility to benefit from analytics. We will discuss how to organize around data to realize analytical value in the enterprise. |
| Speakers: |
John M. Akred, Senior Manager and Big Data R&D Lead Technology Labs Accenture
Vincent U. Dell’Anno, Senior executive and Global Director Big Data Accenture |
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ROUNDTABLE SESSION BY ORANGE BUSINESS SERVICES |
| Title: |
An effective upgrade of communications |
| Theme: |
More organizations are starting to see the benefits of a cloud based collaboration platform. It decreases the thresholds which are experienced normally with an upgrade of the communications system. A cloud-based unified communication solution offers the CIO a financially attractive, flexible and scalable opportunity. It does not need a significant investments in equipment or in the management of this solution to increase the collaborative tools portfolio with instant messaging and presence. Even though the opportunity is there, the CIO needs to take some important steps for this upgrade to be effective. Learn from best practices and the current uptake of this technology in the market. |
| Host&Speaker: |
Frank de Jong, Senior Solution consultant Orange Business Services |
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ROUNDTABLE SESSION BY IBM |
| Title: |
The business use of personal devices has surged dramatically; How do you incorporate BYOD in your overal IT strategy? |
| Theme: |
When it comes to employee-owned smartphones, tablets and other mobile devices in the workplace, the numbers do the talking. A recent survey by The Aberdeen Group found that 72 percent of responding companies allowed the practice known as BYOD—bring your own device. And Information Week, in its own study, found that 65 percent of organizations expect BYOD adoption to increase. The business use of personal devices has surged dramatically. Between 2008 and 2010, the number of companies allowing phones based on the Google Android platform went from zero to 43 percent. And the use of Apple iPhones accelerated from 28 percent to 66 percent.
It is common for discussions of BYOD to begin with concerns about security, or to focus on managing the vast amounts of data that these additional devices generate. But the BYOD discussion reaches beyond security to encompass a wide range of endpoint management issues. And it reaches beyond data loads to encompass a broader impact the devices have on infrastructure and operations. The BYOD discussion is still relatively new, but it is pointing the way to change—and it is raising key issues that organizations must be ready to address. From an organizational perspective, the rapid adoption of smartphones and tablets already is eroding cultures in which IT managed technology and controlled access to resources by selecting, purchasing, deploying and supporting employees' mobile devices. Those practices and those devices are not gone. But BYOD scenarios and the more robust, application-based focus of smartphones and tablets are taking over. |
| Speakers: |
Jeanette Horan, Corporate CIO IBM & Jan Peter De Jong,Workplace Services Leader, Europe IBM |
| Host: |
Piet Bil, Vice-President IBM Global Services Benelux |
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ROUNDTABLE SESSION BY T-Systems |
| Title: |
Realizing business value in the cloud - creating a roadmap for success |
| Theme: |
Cloud computing is nowadays a fact of life for most organizations. The business and technological drivers for cloud are numerous: the need to increase productivity and control costs, the rapid, cost-effective acquisition of mobile and collaboration technologies, through to the need to efficiently manage complex legacy applications. Join us in a live discussion for authoritative content and advice on delivering enterprise applications in the cloud for your organization. And hear the latest trends from an exclusive IDC research under 500 IT decision makers worldwide. |
| Speaker: |
Jurgen Urbanski VP Cloud Architectures & Cloud Technologies T-Systems International & Jeroen Wortel, Director of Research & Consultancy Benelux IDC
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| Host: |
Jerry Boezel Managing Director T-Systems Nederland |
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ROUNDTABLE SESSION BY KPN |
Title:
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CloudNL: Best of both Worlds?
|
Theme:
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In this session, Jeffrey Smit, Director Business KPN, will challenge the pros and cons of Public and Private clouds related to security needs, business flexibility, investments and compliancy. He will discuss with you what the main drivers are for building a Dutch Cloud environment and take you through the issues KPN came across during this journey. Building a pure Dutch cloud is a significant investment but the only way to comply with sector specific needs for example in Healthcare, Government or Finance. KPN designs, builds and supports Cloud infrastructures as KPN offers pure Dutch Cloud service like CloudNL, Mail/Sharepoint/Lync and "Het Digitaal Zorg Archief" |
| Speaker: |
Jeffrey Smit, Director Business KPN IT Solutions |
| Host: |
Sven Wilhelmus, Director Sales, KPN IT Solutions |
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ROUNDTABLE SESSION BY BT |
| Title: |
P-Direkt: Consolidating HR services for civil servants nationwide
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| Theme: |
Only five year ago 10 Ministeries of the Dutch government had their own HR department, each with their own processes, applications and infrastructures. Lead by director drs Sylvia Bronmans P-Direkt managed to transform a multitude of HR departments within these 10 Ministries, into one national HR shared service centre for 130.000 civil servants. The ICT Infrastructure of P-Direkt was outsourced to the Match consortium in 2008, with BT as the hosting provider. Sylvia Bronmans successfully introduced a phased approach, based on quality and efficiency. A new way of working was implemented. Standardized HR processes were integrated in a complex environment. And a new ICT landscape to support self-service and payroll was introduced. Top focus today is to increase customer satisfaction, e.g. by looking at user-friendly apps and next-generation highly intelligent analysis tools. Join this roundtable to discuss: how to innovate by putting customer experience at the core, how to save costs by implementing shared service centres, and how to implement changes in the workplace.
|
| Speaker: |
Drs Astrid Zwiers MCM, CIO van P-Direkt |
| Host: |
Edwin Hageman, CEO BT Benelux |
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ROUNDTABLE SESSION BY KPMG |
| Title: |
Cybersecurity ... a nuanced perspective |
| Theme: |
Nowadays one cannot open a newspaper without reading articles about cybersecurity. More and more incidents occur, and one should consider that cybersecurity is here to stay. Foreign 'rogue' governments try to disrupt societies and steal sensitive information, while other people engage in cybercrime related activities from an activistic point of view. Some others hack to gain money or to obtain intellectual property.
How can we cope with cybersecurity? What is the perception of people and decision makers, and what can you do to fight cybersecurity at this very moment? This session will answer the most urgent questions and give a nuanced perspective on cybersecurity. |
| Speaker: |
Dennis de Geus, Manager Information Security & Continuity KPN |
| Host: |
John Hermans, partner KPMG Risk Consulting |
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ROUNDTABLE SESSION BY SAS
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Title:
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Operationalizing analytics |
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Theme:
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Join SAS and leading expert James Taylor for a round table on operationalizing analytics. As organizations put more emphasis on analytics the need to scale up analytic efforts and to put those analytic efforts to work improving day to day operations become clear. In this round table we will discuss the elements of an industrial scale analytic development organization as well as the challenges and opportunities of applying analytics in operational systems. |
Speaker:
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James Taylor (US), CEO Decision Management Solutions |
Host:
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Edwin Peters, Manager Solutions SAS Institute |
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ROUNDTABLE SESSION BY COGNIZANT |
| Title: |
Transforming IT organizations through turbulent times |
| Theme: |
Although change is a constant in IT, IT occasionally goes through significant periods of technological change that precede impending changes in organizational models, employee roles, and skills sets. With the advent of cloud computing and the impact of externalization, consumerization, and democratization, Cognizant believes we are in that phase now. This combination of technological change and impacting trends will result in changes to operational models, future of work, cloud computing, and IT costs (within IT for both end user and vendor organizations). In our roundtable session we will discuss about how IT executives are experiencing that change, and will enable the sharing of experiences with each other. |
| Speaker: |
Harold van Aalst, Head of Business Consulting Netherlands Cognizant |
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ROUNDTABLE SESSION BY QUINT WELLINGTON REDWOOD |
| Title: |
Agile IT Solutions that make your business run better |
Theme:
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Markets change faster and faster. This requires business agility, resulting in rapid change of business processes and product development. IT's answer to this rapid change is often large (enterprise) architectures and sophisticated project management. Resulting in IT that is complex, expensive and unable to stay in sync with business needs.
We propose the opposite direction: collapsing complexity, enhancing agility on both the portfolio level and the project level resulting in more business value. How to turn a complex IT organization into an agile functionality delivery unit that continuously delivers value to the business? After this session, you know how..... |
| Speaker: |
Hans Smorenbrug, Quint Wellington Redwood |
| Host: |
Jan Hendriks, Pricipal consultant Quint Wellington Redwood |
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ROUNDTABLE SESSION BY TATA CONSULTANCY SERVICES |
| Title: |
The New Digital Mobile Customer |
| Theme: |
The Digital Mobile Consumer has arrived. By rapidly adopting smartphones, tablet devices and social media, consumers around the globe have become highly sophisticated shoppers. While on the road, they can easily find out what numerous companies are charging for a product or service, the features of it, which ones have it in stock, and even whether their friends would recommend it. This profound trend has begun to alter the marketing, sales and customer service processes in a range of consumer industries, from retailing, banking and insurance to food and durable goods manufacturing. Some companies are even creating products expressly for consumers who have made their digital mobile device the way they do business. The roundtable will explore:
• Leaders and Laggards: Which industries have changed their processes and products the most to respond to the digital mobile consumer, and which are yet to tap into this opportunity
• Successful examples of how companies are changing the consumer experience to win over the digital mobile consumer (customer speaker TBC)
• Key challenges and success factors to tap into the new digital customer |
Speaker:
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Kosta Peric, Director, Head of innovation Swift & Yiannis Moissidis, Vice President Sales Emerging Markets EMEA Nokia |
Host:
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Amit Kapur, Director & Head Benelux Tata Consultancy Services |
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CIO SESSION BY KNAB.NL |
| Title: |
ICT a decade of growth but ICT challenges remain. |
| Theme: |
Knab.nl a new entrepreneurial full service online bank. A 100% online and straight through processing entrepreneurial initiative started from a unique greenfield situation. One can only change things fundamentally, by starting over completely from scratch. And it was about time someone did! Knab turns the things around. For the first time your financial wellbeing is the perspective of a bank. Not our products. A bank, that wants to be there for you and not the other way around. Main goals are to achieve true customer centric services, added value to their clients, to constantly be changing to sincerely strive to fit customers changing needs.
How did this change the whole internal culture, beliefs and the setup of the bank. What was the effect on mentality, methods and approach of their company? How did this change the role of ICT? How to elongate this attitude throughout partners? How come it seems as if a decade of growth in ICT did not resolve the former known ICT challenges.
Artie Debidien, CIO of Knab.nl, will elaborate on the strategy behind the new bank. She shares her key findings and the challenges that caused her sleepless nights... |
| Speaker: |
Artie Debidien, Directeur ICT & Operations Knab |
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CIO SESSION BY POSTNL |
| Title: |
Change & New Business Models driven by and in the Cloud. |
Theme:
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Due to strong market- and labour circumstances PostNL simply had to take drastic actions. Fortunately they looked also into possibilities driven by technology rather than only logistical-, process- and/or financial oriented driven changes. To incorporate Cloud technology seemed viable. In the end it gained also opportunities to use this solution for other parts of the company and even white label versions are a possibility. So change and new business models as result! Marcel Krom will share insights on technology, business cooperation and change of this also ITPY Award winning case. |
Speaker:
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Marcel Krom, CIO PostNL |
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EXPERT SESSION BY QUINT WELLINGTON REDWOOD
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| Title: |
The future of IT: Business takes the lead |
| Theme: |
In the coming years significant changes in the relationship between Business and IT will occur. The distinction between Business(processes) and IT will disappear: no Business without IT. A new generation will storm the management positions in organizations. A new generation that grew up with IT and does not accept that IT says: "you have to get used to the idea that IT assets within our organization are less enabling than at home". This generation will make the step forward. We have seen this happen in a number of organizations.
What does this mean for the CIO? There was no CIO function in the past. What is the future? The past is the future! Time to debate... |
| Speaker: |
Frederik Schukken, Senior Consultant Quint Wellington Redwood |
| Host: |
Roel de Graaf, Managing Partner Quint Wellington Redwood |
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EXPERT SESSION BY GOOGLE & VDAB |
| Title: |
Executing on the Cloud |
| Theme: |
The maintenance of the IT infrastructure is an important focus of the CIO. However, in the current economic times it is also of great importance to the CFO to cut costs. With the move to the cloud IT costs can be lowered. Other benefits of the cloud include scalability and flexibility. In addition, the structure of the cloud offers the CIO more collaboration opportunities and possibilities to innovate. VDAB wanted to be the first Belgian governent organization to move their collaboration environment into the cloud. Last year they made the transition to the collaboration suite of Google for which the most important motives were to increase the flexibility and to implementation a significant cost saving. In addition, the organization wanted to introduce the new way of working to the company. Thanks to the cloud and Google Apps the staff of VDAB is able to access information and collaborate, regardless of time, place and device. During this interactive session we will discuss today's challenges for CIOs, choosing for the cloud and the provider, pitfalls and benefits of the cloud for VDAB and finally the results of the project. Attendees of the session have the opportunity to share their thoughts or ask questions about the project during the interactive Q&A session. |
| Speaker: |
Paul Danneels, CIO VDAB |
| Host: |
Jasper Maters, Enterprise Account Lead Google |
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ROUNDTABLE SESSION BY CISCO
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| Title: |
The young employer at work? |
Theme:
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Koen Denecker, senior director IT, will share with you how Cisco enables his employees to be more productive by integrating social, visual and virtual applications. This way Cisco also becomes an attractive employer for younger people who expect to be able to use a diversity of devices and visual communications anytime, anywhere. Cisco does this without compromising the security and compliancy of data. We would like to have an open discussion with you around the conditions which need to be met to support this in a secure, manageable and affordable way. |
Speaker:
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Koen Denecker, Senior Director IT at Cisco |
Host:
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Erik Swart, Manager Collaboration Cisco Netherlands |
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ROUNDTABLE SESSION BY SCHNEIDER ELECTRIC
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| Title: |
Energy Architecture: the Role of IT |
Theme:
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Within organizations, we see only subtle movement in terms of an integrated approach to energy efficiency. Facility managers are particularly busy with the operations and buildings, CTOs focus mainly on technical product development and CIOs are only involved with energy as one of the corporate sustainability projects. For the CIO there is a huge opportunity in this area. First, he or she is able to make a contribution to a sustainable operation by means of an energy-efficient delivery of IT. On the other hand the CIO can deliver a company-wide insight into the energy management of the organization: cost, capacity, quality of service and so on. The development of a so-called energy architecture, based on the underlying ICT architecture, is a huge step forward for both the CIO and the organization. |
Speaker:
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tbc.
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Host:
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Guido Neijmeijer, Country Sales Manager ITB, Schneider Electric |
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ROUNDTABLE SESSION BY CSC |
| Title: |
Cloud and the US patriot act: What are the facts and risks? |
| Theme: |
Deloitte has a multidisciplinary privacy team in place with both legal professionals, specialised in privacy rules and regulations, and technical professionals, specialised in personal data security. During this session Deloitte's Senior Manager Security & Privacy, mr. Annika Sponselee, will share a practical view on the US Patriot Act. Much of today's understanding is based on what lawyers and politicians express in the media. But how does that translate into a correct understanding of what could actually happen? What are the likely scenarios? What should a CIO explain to his peers in the Board? |
| Speaker: |
Annika Sponselee, Senior Manager Security & Privacy at Deloitte |
| Host: |
Rick Chan-Jon-Chu, Director Sales and Marketing CSC |
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ROUNDTABLE SESSION BY PEGASYSTEMS
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| Title: |
Transforming ING Poland into a Customer Centric Company |
Theme:
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Learn first-hand how one of Europe's best known insurers dramatically expanded its sales capacity by more than 250% in less than 8 months. Utilizing Pega's state-of-the-art technology platform, a small team was able to deliver a new sales and distribution solution faster than the sales team could enroll new partners. The costs for delivering this application came in at a third of the costs that the use of more traditional platforms would entail.
In this interactive session, we will explore:
• How the roadmap for the short and complex journey was collaboratively conceived and developed by the CSO, the CIO and team
• How the technology team architected and delivered a (truly) re-usable and extendable solution
• How the CIO enabled a small team to deliver large value for a fraction of traditional development costs. |
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Speaker:
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Mr. Pawel Brzeski, CIO, ING Financial Services, former CIO and Board Member at Nordea Life & Pension Poland |
| Host: |
Jacqueline van Wees, Account Executive Pegasystems
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ROUNDTABLE SESSION BY TREND MICRO |
| Title: |
IT cost reducation while enhancing |
| Theme: |
While Virtualization, Consumerization/BYOD and Cloud Computing opens up opportunities for enterprises to achieve cost savings and increased scalability of IT infrastructure, security concerns can sometimes obscure these benefits. This session will review some local and international customer situations where security considerations became successful IT cost reduction factors. |
| Speaker: |
Patrick Dalvinck, Vice President Continental Europe Trend Micro |
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ROUNDTABLE SESSION BY EVERY ANGLE |
Title:
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Agile IT Solutions that make your business run better |
Theme:
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One of the challenges of Corporate IT is to facilitate a variety of business users with a broad scope of role-based functionality, which is not necessarily guaranteed by a single-provider or system-integrator. Focused solutions, which are best-in-class, deliver flexibility and value to end-users who can fulfill their own self-service needs for Business Intelligence. During the roundtable, we will discuss how to cope with the complexity of business processes through the use of standard tooling, and avoid expensive, inflexible implementations, within an industrial environment. |
Speaker:
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Aloys Kregting, CIO DSM |
| Host: |
Fred Hermans, CEO Every Angle |
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ROUNDTABLE SESSION BY INTERXION |
| Title: |
Aligning Business & IT: Exploiting Big Data and Cloud
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| Theme: |
Every CIOs challenge is to reduce cost while providing a platform for business innovation. Interxion will provide an overview of the challenges faced and the potential opportunities that both Cloud and Big Data can provide to CIOs and their organisations, highlighting their role as a key enabler of the digital economy |
| Speaker: |
Ian McVey, Director Enterprise & System Integrators Sector Interxion
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| Host: |
Vincent Wammes, Sales Manager Interxion
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ROUNDTABLE SESSION BY BRUNEL
(Dutch spoken) |
| Title: |
Learn from the past. How to find and keep talented IT specialists in the future? |
| Theme: |
Talented employees are the driving force behind any company and thus increasingly the predominant production factor. Attracting the right talents is becoming ever more challenging, whether these talents are specialists from a foreign country or specialists from the Netherlands for your establishment abroad.
How can you safeguard the continuity of your company and how can you achieve growth in a time of scarcity? That is to say, a shortage of ICT specialists. How does a shortage of talent affect your company's ability to innovate? How can you arm yourself? The solution is increasingly sought abroad. What does recruiting outside the Netherlands involve?
During this round table discussion, we will seek to answer these questions as well as related questions by means of sharing with you the outcome of our market research.
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| Speaker: |
Arnoud van Gemeren, Editor in Chief Outsource Magazine
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| Host: |
Marco Visser, Commercial Manager IT Brunel IT
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ROUNDTABLE SESSION BY EUROCIO |
| Title: |
‘Big Data’ & ‘Big security’ enters boardroom! |
| Theme: |
Until recently topics such as Social Media and Big Data seems to be topics from two separate worlds.; Marketing and IT. Today they more and more ‘merge’ and get more and more management attention. Until recently security was often seen as a technical challenge, which had to be technically tackled. But the time that each platform and each solution had its own security solution, will be soon behind us. Data streams and sources (big data!) will become more and more integrated and therefore security has increasingly become a subject that is holistically addressed. It also becomes more and more a management issue, that calls for management related risk calculations. Because security it has to be addressed integrally – regarding systems, big data sources, risk, people, budget, networks and even partners – big security & big data will become a real boardroom subject. During the exclusive EuroCIO roundtable session at CIO Day 2012 we will dive deeper into this as a holistic managerial issue. |
| Host: |
Peter Hagedoorn, Secretary general EuroCIO Association. Former CIO Océ, former Chairman CIO Platform Nederland, CIO of the Year 2005 |
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CIO SESSION BY |
Title:
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tbc. |
| Theme: |
tbc. |
| Speaker: |
tbc. |
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CIO SESSION (DEBATE) BY HET RIJK |
| Title: |
i-Strategy Government; The How, Why, What? All in relation to Enterprises/Industry! |
Theme:
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What is the status of the governments strategy, vision and plans? Which steps have been taken and which are yet to take? How do these connect to the developments in the corporate industrie. Where they meet each other and more importantly where they help can each other? State CIO Maarten Hillenaar shares not only the –Strategy of the government, but together with his colleague goes into debate with corporate CIO’s. |
| Speakers: |
Maarten Hillenaar, CIO (Rijk) Ministerie van Binnenlandse Zaken & Koninkrijksrelaties |
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EXPERT SESSION BY HCL |
| Title: |
MECOM's IT Supporting Business with Agility in a Fast Changing Environment. |
| Theme: |
Today, CIOs are often confronted with the need for IT transformation for supporting business in a changing customer environment. Looking for ideas on how your peers are responding to connected consumers in an ever increasing digitized world? Join MECOM's CIO session to learn ideas on how enterprise of future challenges emerging from new industry structure and from changes in the value chain can be turned into competitive advantage through technology. In this session, Torben Lundberg, Group CIO, Mecom will touch upon key initiatives he is driving with technology partner HCL Technologies to respond to fast changing interface between MECOM, readers and advertisers.
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| Speaker: |
Torben Lundberg, Group CIO MECOM |
| Host: |
Yatendra Malhotra, Business manager HCL Technologies |
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EXPERT SESSION BY MICROSOFT |
| Title: |
How will new technology shape your future? |
| Theme: |
How will technology megatrends enable you to save money, drive innovation, grow your business, and attract and retain customers? Four megatrends are emerging that we believe will be dominant forces of change over the coming decade: mobility, social, cloud, and business intelligence (BI)/big data. These four megatrends are not only happening simultaneously, but are highly interconnected -businesses must address all four of these trends simultaneously. How will these trends encourage you to rethink and evolve your core business strategies? You are not alone. Microsoft has reinvented and evolved our core business strategies in response to these four megatrends. With our launching products and services we'll help you meet your needs today while establishing a foundation for how you will use IT in the future. |
| Speaker: |
Ron Augustus, Directeur Microsoft Service Microsoft |
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ROUNDTABLE SESSION BY NOVAY
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| Title: |
Agile organizations and the role of the CIO |
| Theme: |
Organizations have to respond to external developments and bring their products and services to market ever faster and more efficiently. This requires a high degree of agility for the business and ICT, which demands flexibility in both the design of processes and systems, and in the processes for developing new products and services (as in so-called "agile" methods is emphasized). Together, this allows you to use agility as a strategic advantage over your competitors. But do organizations really succeed in this? And what is the role of the CIO in increasing the level of agility? |
| Speaker: |
Timber Haaker, Principal Advisor Novay |
| Host: |
Marc Lankhorst, Principal Advisor Enterprise Architecture Novay |
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ROUNDTABLE SESSION BY VODAFONE |
| Title: |
Mobile Strategy |
| Theme: |
Enabling a mobile workforce, BYOD and the rollout of smart phones are just some aspects of a mobile strategy. Organizations that want to embrace new wireless technologies in order to provide a real contribution in the form of competitive advantage, higher employee satisfaction and / or bottom-line results, would do well to formulate a mobile strategy. During the third roundtable, part of a series of six initiated by Vodafone and CIO Magazine, we elaborates on this aspect. Central questions: what do you want to archieve with your mobile strategy, what does it take and how should you do it? Through interaction with a number of colleagues and domain experts, we search for the answers. |
| Speaker: |
Kees Verweij, Global IT Infrastructure CoE CIO Representative IMT Benelux IBM |
Host:
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Phillip Lacor, Director Enterprise Business Unit Vodafone |
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ROUNDTABLE SESSION BY PWC
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| Title: |
Business-driven API; linking legacy assets to SaaS
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| Theme: |
Much of the buzz on the issue of internal or external technology has been about using public clouds -- when, where, why -- usually leading CIOs to complain about the lack of SLAs with teeth, the limited track record concerning security, and the huge investment in internal infrastructure not fully amortized. Meanwhile, departments are moving at speed to SaaS offerings that are themselves "in the cloud" with or without CIO involvement. In essence, the internal/external question has already been answered. It's happening. The bigger question is how to CIOs position their legacy assets to live comfortably with SaaS and with an increasingly digital business ecosystem? Business-driven APIs is the answer. |
| Speaker: |
Bo Parker, Managing Director, Center for Technology and Innovation PwC |
| Host: |
Ragnar van der Valk, Director Technology PwC |
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ROUNDTABLE SESSION BY CISCO & INTEL
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| Title: |
Orchestrating the end-to-end IT experience |
| Theme: |
Robbert Kuppens, Cisco's CIO for EMEAR, will share how Cisco IT is moving the needle of Cisco's overall productivity and client, partner & customer experiences by combining public, hybrid and private Cloud architectures with Cisco's Enterprise App and IT services store (using the WebEx Social Enterprise Collaboration Platform). We will discuss if and how this is similar in your organization and the challenges to stay in control. We will also discuss the challenges of managing expectations of IT's clients as consumerisation is pushing the limits of Enterprise IT's compliance and security settings: can you keep up with the pace or is IT business as usual? |
| Speaker: |
Robbert Kuppens, CIO Cisco Europe, Middle East, Africa and Russia (EMEAR) |
| Host: |
Joost Hermans, Enterprise Director Cisco Netherlands and Henk van den Eeckhout, Enterprise Director Intel Northern Europe. |
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ROUNDTABLE SESSION BY INFOSYS
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| Title: |
Big Data – The New Gold |
| Theme: |
Businesses are collecting more data than they know what to do with. To turn all this information into intelligence and strike gold ; they need to adopt new skills and a new management style.
Join Infosys for an exclusive round table session with our industry practitioner David Rajan to get first hand insights and learn how Big Data coupled with advanced analytics can transform your business and power you to stay ahead of competition. |
| Speaker: |
David Rajan, Head of Business Intelligence Europe Infosys
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| Host: |
Dennis Gada, AVP - Financial Services, Benelux |
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ROUNDTABLE SESSION BY NETAPP |
| Title: |
Accelerating Business Success with an Agile Data Infrastructure |
| Theme: |
Businesses gain a competitive advantage when IT can deliver breakthrough innovations in economics, speed, and scale. See how you can leverage today's investment to meet tomorrow's needs and change forever what you expect from your infrastructure. Learn how successful companies are using an agile data infrastructure as a platform for innovation and business success. |
| Speaker: |
Theo van Teylingen, Managing Director NetApp Benelux |
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ROUNDTABLE SESSION BY BEARINGPOINT
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| Title: |
Create business value from Big Data – Hypercube |
| Theme: |
This round table will introduce the Big Data theme and the HyperCube business intelligence solution to get more business value out of Big Data. HyperCube is a next generation business intelligence solution going beyond traditional statistical analysis delivering more value from your data. |
| Speaker: |
Pieter Stel, Senior Manager Big Data Solutions |
| Host: |
Nicolas Levillain, Director HyperCube |
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ROUNDTABLE SESSION BY DELOITTE & CIO MAGAZINE
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| Title: |
Technology Trends and your Business Model |
| Theme: |
Deloitte & CIO Magazine recently conducted a large CIO Survey to create more insight in the latest Technology Trends. In what adoption phases of technology trends are you? What is the impact on your business model? What are the dilemma's and risks? During this round table discussion, we will share the outcome of our research and discuss your own experiences. |
| Speakers: |
Andries van Dijk, Senior Manager Deloitte & Hotze Zijlstra, Editor in Chief CIO Magazine |
Host:
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Pieter Hofman, Partner Deloitte |
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ROUNDTABLE SESSION BY ENERGY EFFICIENCY COVENANT GROUP |
| Title: |
CIO Covenant Energy Efficiency: Stepping Forward |
| Theme: |
During the CIO Day of last year, both vendors and CIOs signed a covenant that underlined the contribution of the IT function and ditto tools to a greener and more sustainable operation. Thanks to the contribution of the CIO Platform Netherlands and Schneider Electric the initiative emerged to a consultative body where CIOs and senior officials – who are responsible for the sustainability agenda within their organization – share knowledge and experiences. For this purpose a so-called e-library is set up. During this meeting Ronald Verbeek, Director of the CIO Platform Netherlands, will elaborate some more on the progress. One of the parties that signed the agreement of last year will also present a case. Of course it is possible to ask questions and to exchange relevant information during this strongly interactive session. |
| Speaker: |
Ronald Verbeek, Director CIO Platform Nederland |
| Host: |
Wim Hendriksen, VP Benelux, Schneider Electric |
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